MOON stands for going after something ambitious, something groundbreaking – uncharted territory.
Will the whitening pen make my teeth sensitive?
Our Teeth Whitening Pen includes the whitening agent urea peroxide, which may lead to teeth sensitivity. We suggest you consult your dentist prior to use if you have a history of teeth sensitivity or think you may experience sensitivity issues while using this product and recommend you use for periods longer than 14 days, only with your dentist's approval.
Are Moon products vegan?
Yes, MOON products are 100% vegan.
How long does each Moon product last once I open it?
This varies by item, depending on volume and frequency of use.
Are Moon products safe for enamel?
MOON products are formulated with FDA standards in mind. However if you have sensitivity issues with your teeth or questions regarding personal use, we recommend consulting your dentist.
Is Moon safe for children to use?
Please see individual product pages for information by age group on moonoralcare.com and consult your dentist with any questions.
Is Moon safe for pregnant or breastfeeding mothers?
Yes, Moon is safe to use while pregnant and/or breastfeeding, however if you have concerns please consult your dentist or doctor.
Is the whitening pen safe for my teeth?
We have safety tested all of our products. However, if you have any concerns prior to use, please consult your dentist.
Do Moon products contain peroxide?
Yes – with the exception of our fluoride free toothpaste products and accessories like toothbrushes, floss, and flossers.
Will the charcoal paste make my teeth black? Does it require rinsing after brushing?
No, our Fluroide-Free Activated Charcoal Whitening Toothpaste foams a light grey color and does not leave black residue in your mouth or in your sink. Rinsing is not specifically required after brushing, but we recommended brushing with our Activated Charcoal Toothpaste as you would a regular paste.
How do I place a return?
Moon will gladly accept returns up to 21 days after purchase unless the item is marked as final sale. Please see our return & exchanges page for complete information. Please note: We only accept returns from moonoralcare.com. If you purchased the item from one of our retail partners -please contact the retailer directly to begin the return process.
Does Moon ship outside the contiguous US and internationally?
Yes! Moon ships across the contiguous US plus Puerto Rico, Hawaii ,and Alaska AND to over 10 international countries. See shipping page for more details.
How do I check my order status?
An email will be sent with a shipping confirmation and tracking information. Still have a question? Email us at email@example.com.